CUTransfer FAQs (External Account Transfers)



What types of transfers does the Credit Union offer?
Deer Valley offers A2A (Account 2 Account) and P2P (Person 2 Person) transfers using Online Banking or our convenient mobile app.
How much money can I transfer using External Account Transfer?
A2A transfers have a limit of up to $2,500 per day and P2P transfers have a limit of up to $1,000 per day.

A2A FAQ's P2P FAQ's

A2A FAQ's


What are A2A payments?
A2A, or Account 2 Account, is a service to transfer to and from your Deer Valley Credit Union accounts to your accounts at other financial institutions.
When setting up a new account, how do you verify I own the external account?
When adding an external account, DVCU will send two small trial deposits to the routing number, account number, and financial institution name you provide. You will need to have access to the account in order to check balances and complete the setup process.
How long does it take for my money to transfer?
External account transfers made before the 3:30 p.m. cutoff time generally take 1-3 business days to complete. This timeline can change due to holidays, environmental factors, and account status.
Can I send funds to someone else's account?
No, the A2A (Account to Account) Transfers feature does not facilitate this. However, you can utilize the P2P Person to Person Payment feature to send a payment via email or text message.
Can I set up a regularly recurring transfer?
Yes, you can schedule a recurring transfer by selecting the transfer type and entering the transfer duration.
Can I set up a transfer for a future date?
Yes, you may schedule a transfer for a future date.
Is there a fee for using this service?
No, there is not a fee for using CUTransfers.
What is required to use this service?
A DVCU account in good standing, an account with another financial institution you are an authorized user on, Online banking, your external account's routing number, account number, and the bank or credit union name.
CUTransfer User Agreement


P2P FAQ's


What are P2P payments?
P2P, or Person to Person, transfer service is an innovative way of sending or receiving money via e-mail or text message. The service offers you the ability to request payments from anyone, or make fast convenient payments - anytime, anywhere using your preexisting bank account.
Will my account information be shared with the recipient?
No, your account information will not be shared with the recipient. The recipient will only see your name and the personal message you included with the payment request. Similarly, you won't be able to see the recipient's account information.
Why am I asked to enter a message to the contact?
The message is an opportunity for you to tell the contact the reason for sending/requesting funds. It is helpful in creating the confidence that the money is coming from or going to someone familiar.
How will I know when payments complete?
You will receive a notification telling you that the transfer has been completed. You can also check the status of your transfer in the "Status" tab within the Funds Transfer service.
Can I send payments internationally?
Payments can be sent or received to/from others who own a bank account in the United States.
Can I set up a regularly recurring payment?
No, at this time, you cannot set up recurring payments. You can save the recipient as a favorite to make a future P2P transfer quicker.
Is there a fee for using this service?
No, there is not a fee for using CUTransfers.
How long does it take to complete a funds transfer request?
It usually takes two to three business days to complete the transfer. The specifics will depend, in part, on the time of day you initiated the payment and how long it takes for the recipient to accept your payment request.
CUTransfer User Agreement